Packages
If you're looking to get started as quickly as possible, we recommend the Self-Hosted option. However, we understand that not everyone has the capacity or skills to self-host. If that's you, please don't hesitate to reach out for a quote on our managed hosting and support options.
Open-Source
who want complete control.
- Cloud Hosted
- On-Premise
- Installation
- Configuration
- Data Migration
- Monitoring
- Automatic Backups
- Email Notifications
- Excludes Support
- Get Started
- Powered by you
Self-Hosted
who want an easy deployment option.
- Cloud Hosted
- On-Premise
- Installation
- Configuration
- Data Migration
- Monitoring
- Automatic Backups
- Email Notifications
- Excludes Support
- Create Droplet
- Powered by DigitalOcean
Managed Hosting
who prefer to outsource everything.
- Cloud Hosted
- On-Premise4
- Installation
- Configuration
- Data Migration
- Monitoring
- Automatic Backups
- Email Notifications
- Includes Support
- Request Quote
- Powered by OpenBoxes
Key
indicates a service that you provide on your own
indicates a service not included in package
indicates a service included in package
indicates a service available as an add-on
- All services (i.e. Installation, Development, Implementation) are available as add-ons (discounts available for long-term engagements). See Services page for more info.
- 1 OpenBoxes is free to download and use, but nothing is really ever free. Unless you plan to install OpenBoxes on your personal laptop, you'll have costs associated with operating the software. Read Total Cost of Ownership to better understand the costs associated with any software system you plan to adopt.
- 2 Paid to DigitalOcean. The actual cost will be based on the options you choose on the Create Droplets page.
- 3 On-Premise implementations are available as an add-on for any package. In addition, we can configure a network of on-premise servers to sync with a parent cloud server in case of Internet outages. Ask us about our On-Premise implementation plan when requesting a quote.
Notes
Partners
SolDevelo is a key OpenBoxes partner. Since 2018 we’ve been continuously contributing to the system development, quality assurance, testing and maintenance. Thanks to the long-term involvement in the project, we’ve gained vast knowledge on different aspects of the application. Moreover, our company has significant experience with cloud services, proven by the title of Amazon Web Services Partner.
With both the system knowledge and web services experience, we can provide you with OpenBoxes hosting of the highest standard, and truly meet your expectations with support provided by our experts.
Learn more about our hosting packages, additional services and our support by clicking the button above.
Support Plans
Our Community-driven support will always be free. The following plans are for organizations who need a guaranteed service level agreement.
|
Standard
|
Business
|
Custom
|
||
|---|---|---|---|---|
| General | Monthly Cost |
$299 per month
|
$999 per month
|
Contact Us
|
| Annual Cost |
$3,000 per year
($588 savings)
|
$10,000 per year
($1198 savings)
|
Contact Us
|
|
| Availability |
9am - 5pm
Monday - Friday
|
9am - 5pm
Monday - Friday
|
Negotiable
|
|
| Minimum Term |
6 Months
|
3 Months
|
Negotiable
|
|
| Language | English | English | Negotiable | |
| Response Times | High Priority | < 4 Hours | < 1 Hours | Negotiable |
| Medium Priority | Next Business Day | < 4 Hours | Negotiable | |
| Low Priority | Next Business Day | < 12 Hours | Negotiable | |
| Channels | Forum | |||
| In-App Chat | ||||
| Phone | ||||
| Upgrades | Major Releases | |||
| Minor Releases | ||||
| Hotfix Releases | ||||
| Included | Troubleshooting | |||
| Priority Bug Fixes | ||||
| Server Monitoring | ||||
| Server Maintenance | ||||
| Custom Development | ||||
| Sign up | Sign up | Request Quote |
Add-on Services
Support
| Service | Description | Rates | Action |
|---|---|---|---|
| Installation | One-time installation fee. This assumes that you have an account with a hosting provider and just need help installing the software. | $500 per server | Get Quote |
| Upgrades | One-time upgrade fee. This assumes that you have a working OpenBoxes installation based on an official WAR file (see Latest Release). |
$250 per upgrade (included with any support plan)
|
Get Quote |
| Troubleshooting | If you've encountered a problem with your self-hosted server you can request support from us for a fee. Or use the community support forum for free. | $150 per incident |
Implementation
| Service | Description | Rates | Action |
|---|---|---|---|
| Custom Development | For organizations with specific requirements, OpenBoxes offers custom development services to create additional features, modules, or enhancements to the software. | $125 per hour | Get Quote |
| Custom Reports & Analytics | OpenBoxes can create custom reporting and analytics solutions to help organizations gain valuable insights into their inventory management processes and make data-driven decisions. | $500 per report 1 | Get Quote |
| Implementation & Configuration | OpenBoxes offers consulting and implementation services to help organizations tailor the software to their specific needs. This includes system setup, configuration, and customization to align with unique workflows. | Depends on requirements | Get Quote |
| User Training & Education | OpenBoxes provides training programs and resources to ensure users and administrators are proficient in using the software effectively. This includes user training, administrator training, and educational materials. | $800 per session | Get Quote |
| Data Migration | OpenBoxes can assist organizations in migrating their existing inventory data into the OpenBoxes platform, ensuring a smooth transition to the new system. | Depends on requirements | Get Quote |
Advanced
| Service | Description | Rates | Action |
|---|---|---|---|
| Data Integration | OpenBoxes can assist organizations in integrating their inventory management system with other software solutions, such as accounting software, e-commerce platforms, and more, to create a cohesive workflow. | $2500 per integration 1 | Get Quote |
| Data Replication | If you want to host OpenBoxes on-premise as well as in the cloud, we can assist in configuring a robust and efficient solution designed to ensure the seamless synchronization and duplication of critical inventory and supply chain data across multiple locations or systems. | $5000 per environment1 | Get Quote |
| Supply Chain Consulting |
OpenBoxes offers consulting and implementation services to help organizations tailor the software to their specific needs. This includes, but is not limited to, the following services
|
$125 per hour | Get Quote |
1 Cost may vary depending on complexity of requirements. Please specify requirements when requesting a quote.
Frequently Asked Questions
Is OpenBoxes really free?
If OpenBoxes is “free” then why do I need to pay for hosting and support?
Why is Dedicated Support more expensive than Hosting?
NOTE
We also encourage potential support partners who would like to offer support and hosting to reach out
How do I customize OpenBoxes?
There are basically two ways to customize the software
- Hire your own developers and contribute the code back to core (or to your own fork).
- Hire us and we’ll take care of all the complexity of gathering requirements, developing, testing, and release your features.
If you are interested in option (2) please contact us at support@openboxes.com to discuss your requirements and we’ll provide a proposal with a quote and timeline for your feature request.
NOTE
Please take caution when maintaining your own fork. You could inadvertently end up in a situation where you lose the ability to pull the latest code from core into your fork. Don’t hesitate to contact us for recommendations if you do go down this route.