Services

Service

Description

Cost / Rates

Action

Installation

One-time installation fee. This assumes that you have an account with a hosting provider and just need help installing the software.

$750 per server

One-time Upgrade

One-time upgrade fee. This assumes that you have a working OpenBoxes installation based on an official WAR file (see Latest Release).

$250 per server

Support Incident / Troubleshooting

If you've encountered a problem with your self-hosted server you can request support from us.

$150 per incident

Implementation & Configuration

Includes costs involved in configuring the software as well as implementing your organization's workflows. This can usually be done in-house but may require external resources in cases where technical experise is not available. This should also include the cost of data backup / restoring processes and contingency plans if the software becomes unavailable due to power/Internet outages and hardware failures.

$500 per server

Online Training

The cost to train employees to use the software, which may include training materials like documentation, tutorials, videos, etc. This will likely be an on-going cost as you'll have to train new employees and update training materials as the software evolves. On-premise training is also available.

$600 per session

Data Migration

If your organization is using another software system (even if it's just Excel) to manage your supply chain data you'll probably want to move that data to OpenBoxes. In either case, you will need to export (e.g. download as CSV), transform (e.g. re-format the data to be imported), clean (e.g. remove duplicate and obsolete data) and most importantly test your data before you can start using the new system. This process can range from manual data-entry to automated data importing using APIs and other data migration tools.

$250 per data item

Data Synchronization

If you plan to host a server in the cloud as well as on-premise, then you'll likely want to configure data replication between your servers.

NOTE: This does not include on-going maintenance and support. Please consider subscribing to the

$12,500 per environment

Custom Report

Select this option if you need a custom report or dashboard KPI we can usually turn these around fairly quickly unless we need to build a new data mart.

$500 per report

Custom Development

Hopefully OpenBoxes does everything you need. But let's be honest, it probably doesn't. You may need to hire a developer to build new features or improve existing ones. You can purchase Custom Development in chunks of time based on our Estimated Hours. Once the purchase has been made, we will allocate a project manager and developer and begin the requirements gathering process.

Estimated Hours

Bug Fix (5 Hours)
Custom Report (10 Hours)
Improvement (25 Hours)
New Feature (50 Hours)
Integration (100+ Hours)

$125 per hour

Discounts

If you would like to purchase larger increments in order to develop multiple customizations at one time, we'd be happy to discuss discounted rates. Contact our Support Team, provide them with details about your requirements and we'll get back to you with a quote.

Non-profits

If you are a non-profit or small business and feel like you cannot afford these rates, please let us know. We can reach out to some of our partners for cheaper quotes. Provide details to our Support Team and we'll refer you to one of our partners.

Integration

At some point your organization may want to integrate with an external system i.e. accounting software or an enterprise resource planning (ERP) system. Integration costs depend on how complicated it will be to communicate between the two systems. Today, most software utilize REST APIs to facilitate communication between systems while older systems use EDI (electronic data interchange). Integration costs should also include updates to standard operating procedures (SOPs) which may require re-training.

Starts at $12,500 per integration

OpenBoxes is and will always be FREE to download and use. The software is therefore an attractive option for organizations with limited financial resources available to purchase licenses for proprietary software. At the same time, depending on existing resources and infrastructure, OpenBoxes may require some financial investment in human and information technology resources for a successful implementation. It is recommended that an organization evaluate the total cost of ownership (TCO) for any software under consideration, including the cost of hardware and personnel required for installation, implementation, maintenance, and custom development of the software.

Service requirements and pricing can be determined based on the specific needs of the implementing organization. Please contact us at if you'd like to discuss your requirements.

Should an organization choose to consider OpenBoxes as their supply chain management software, community members can be contracted to design implementation plans and manage the software roll-out. These services include, but are not limited to the following:

Supply Chain Services

Sourcing & Procurement
Demand Forecasting
Warehouse Design
Workflow & Process Mapping
Standard Operating Procedures (SOPs)
Business Analysis
Training (remote or in-person)

Implementation Services

Requirements & Cost Analysis
Server Hosting
Implementation
Technical Support
Installation & Upgrades
Performance Tuning
Data Cleaning & Migration

Additional Services

If you are looking to manage your own instance of OpenBoxes (i.e. Do It Yourself), but would like a little help with installation, implementation, customization, and/or support please review the pricing below and get in touch with us.

Service	Description	Cost
Installation	One-time installation fee.	$1000
Upgrades	One-time upgrade fee.	$500
Configuration	This costs involved in configuring the software as well as implementing your organization's workflows. This can usually be done in-house but may require external resources in cases where technical experise is not available. This should also include the cost of data backup / restoring processes and contingency plans if the software becomes unavailable due to power/Internet outages and hardware failures.	$100 per hour $600 per day $3000 per week
Training	The cost to train employees to use the software, which may include training materials like documentation, tutorials, videos, etc. This will likely be an on-going cost as you'll have to train new employees and update training materials as the software evolves. On-premise training is also available.	$100 per hour $600 per day $3000 per week
Data Migration	If your organization is using another software system (even if it's just Excel) to manage your supply chain data you'll probably want to move that data to OpenBoxes. In either case, you will need to export (e.g. download as CSV), transform (e.g. re-format the data to be imported), clean (e.g. remove duplicate and obsolete data) and most importantly test your data before you can start using the new system. This process can range from manual data-entry to automated data importing using APIs and other data migration tools.	$100 per hour $600 per day $3000 per week
Development	Hopefully OpenBoxes does everything you need. But let's be honest, it probably doesn't. Therefore, you may want to hire a developer to build new features and/or fix bugs.	$150 per hour $900 per day $4000 per week
Integration	At some point your organization may want to ingrate with an external system i.e. accounting software or an enterprise resource planning (ERP) system. Integration costs depend on how complicated it will be to communicate between the two systems. Today, most software utilize REST APIs to facilitate communication between systems while older systems use EDI (electronic data interchange). Integration costs should also include updates to standard operating procedures (SOPs) which may require re-training.	$150 per hour $900 per day $4000 per week

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